SMS Terms of Use and Service

SMS Terms of Use and Service

By providing your phone number and consenting to receive SMS (text) messages from us, you agree to the following Terms of Use and Service related to our use of Zoom for text messaging, which is compliant with 10DLC regulations.

1. SMS Communication Consent

By providing your phone number, you consent to receive SMS text messages from Thorndal Armstrong PC via Zoom’s SMS platform, which is registered for 10DLC compliance. These messages may include service updates, marketing offers (if opted-in), account-related information, reminders, and other communications necessary for your relationship with us.

2. Opting Into SMS Services

To receive SMS messages from Thorndal Armstrong PC, users must opt-in by [method of consent, e.g., replying “YES” to a shortcode or checking a box]. This opt-in ensures you have given consent to receive text messages through Zoom’s SMS service.

3. Opting Out of SMS Services

You can opt out of receiving SMS messages at any time by replying with the word “STOP” to any SMS sent by [Your Company Name]. Opting out will remove you from our marketing communications. However, please note that transactional messages, such as billing or account-related messages, may still be sent even after opting out of marketing messages.

4. Frequency of Messages

You will receive a varying number of messages based on your interactions with us. The frequency of text messages may include transactional communications, account updates, and marketing-related messages, depending on your preferences.

5. Message and Data Rates

Message and data rates may apply for each SMS message sent or received in connection with Zoom’s text messaging service. These charges will be billed by your mobile carrier and are your responsibility.

6. 10DLC Compliance

We use Zoom’s 10DLC-compliant SMS service, ensuring all communications sent through our platform adhere to the guidelines established by carriers. This includes:

• Proper registration with 10DLC for messaging campaigns.

• Transparent and accurate messaging.

• Obtaining explicit consent from recipients before sending marketing communications.

By consenting to receive SMS messages from us, you acknowledge and agree that we comply with 10DLC regulations for text messaging. Your consent to receive text messages is recorded and stored for compliance purposes.

7. Message Content

The SMS messages you may receive include:

• Service-related updates

• Promotional offers and discounts (if you have opted in for marketing)

• Account alerts or reminders

• Other communications relevant to your account or services

8. Privacy & Security

We respect your privacy. Your phone number will be used solely for the purpose of sending SMS messages related to your account or promotional offers (if opted-in). We do not share your phone number with third parties for marketing purposes without your consent.

For more information on how we handle your data, please refer to our full Privacy Policy.

9. Support & Assistance

If you have any questions regarding SMS communications or need assistance managing your preferences, please contact us at contact@thorndal.com